Effective Date: 30/04/2025

At KUSCOFFEE (https://use.kuscoffee.net/), we are committed to maintaining the highest standards of integrity, transparency, and user safety. We welcome honest feedback and encourage individuals to report any instances of misconduct, unethical behavior, or violations of our policies — including those related to food safety, content authenticity, user privacy, and responsible partnerships.

This Whistleblower Procedure outlines how to report a concern and how such reports will be addressed.

1. Purpose

This procedure aims to:

Ensure all reported matters are handled fairly, confidentially, and with due diligence

Encourage the reporting of concerns related to misconduct, unethical practices, or policy breaches

Protect individuals who raise concerns in good faith

2. What Can Be Reported

You may use this procedure to report concerns involving:

Any criminal, fraudulent, or deceptive activities involving the website

Misinformation or unsafe content in recipes (e.g., health risks, allergens not disclosed)

Infringement of intellectual property rights or plagiarism

Misuse of user data or data protection violations under UK GDPR

Discrimination, offensive or harmful content

Harassment or inappropriate behavior in contributor/user interactions

Unethical practices by partners or suppliers

3. Who Can Report

The following individuals are encouraged to report concerns:

Any member of the public with a genuine concern involving KUSCOFFEE or its platform

Website users and readers

Content contributors and collaborators

Partner brands or service providers

4. How to Report a Concern

Reports should be made in good faith and should include as much relevant detail as possible. You may submit concerns confidentially via:

Email: kuscoffee196@gmail.com
Subject line: Whistleblower Concern – Confidential

Please include where possible:

Whether you consent to being contacted for follow-up questions

A clear description of the concern

When and where the issue occurred

Any evidence or supporting documentation

5. Confidentiality and Protection

All reports will be treated confidentially and shared only with those necessary to investigate the concern

Anonymity is respected; however, including your identity may help resolve the issue more effectively

KUSCOFFEE will not tolerate any form of retaliation against individuals reporting concerns in good faith

Knowingly submitting false or malicious reports may result in appropriate action

6. Our Response Process

Upon receiving a whistleblower report, we will:

  • Acknowledge receipt (if the reporter can be contacted)
  • Review the issue promptly and impartially
  • Take necessary corrective action based on the findings
  • Where appropriate, inform the whistleblower of the outcome (within the bounds of confidentiality)

Reports will be handled by a designated representative of KUSCOFFEE LIMITED.

7. Review and Updates

This policy will be reviewed regularly to ensure it aligns with applicable UK regulations and best practices in digital publishing and content safety.

Contact

If you have any questions about this procedure or require assistance in raising a concern, please contact:
kuscoffee196@gmail.com
Legal entity: KUSCOFFEE LIMITED
Website:https://use.kuscoffee.net/

This procedure is governed by the laws of England and Wales.